Annual Report FY:2011-2012
MOEF Clearances
Truing up petition of KSERC for 2015-16
ARR & ERC - INFOPARK Power Licensee -2017-18
Request for Public Response in the matter of extension of existing Electricity Distribution License issued to Infoparks Kerala


Company Jobs >> Nesote Technologies Pvt Ltd
Nesote Technologies Pvt Ltd
First Floor, Phase - IV, Carnival Infopark, Infopark, Kakkanad, Kochi - 682042 Tel : +91 484 2987111
  • Career Opportunities:
  • Software Technical Support Manager
    Nesote is always looking for people with unique knowledge, skills and attributes. Our ideal candidates are innovative and strong team players who can adapt to change and enjoy working through challenges. We are in search of candidates with and without experience (MBA / MCA / B Tech) for our existing / future vacancies.

    Experience : 2­ to 3 Yrs (immediate joiners preferred)

    Ensure customer/client satisfaction by providing excellent customer service.
    Client support (Pre­sale and After Sale) through mail, phone, chat
    Troubleshooting customer issues
    Manage escalated client issues (assessing and resolving the problem)
    Dealing with calamities (handle the situation amicably)
    Maintain Sales policies (Discount, Credit Purchase, Refund etc)
    Team work – capable to lead/manage more than two
    Monitor team works
    Track sales
    Sale Targets
    Team Schedules
    Staff performance evaluation on Level basis
    CS Documentation and presentation
    Collaboration with Marketing team
    Key Skills (Requirements) :

    Sound knowledge in web technology, web based tools (DNS, web hosting, web server control panels (cpanel, plesk etc)), php and mysql, ioncube, Operating system (Linux/Windows/Solaris/Mac Web Server)
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