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Company Jobs >> Eben Technologies Pvt.Ltd.
Eben Technologies Pvt.Ltd.
2nd Floor, Jyothirmaya, Infopark Phase II SEZ Brahmapuram P.O., Kochi – 682303 Email: hrd@ebentelecom.com Phone:04842400044
www.ebentelecom.com
 
  • Career Opportunities:
  • Soft Skills & Process Trainer
    Job Description:
    • To plan, schedule, organize and deliver training sessions in process knowledge & soft skills in line with business requirements.
    • To develop training content and training delivery methodologies in consultation with clients.
    • To develop a competent training team in knowledge and training skills to meet multiple training requirements within the organization.
    • To develop and maintain cordial internal and external client relationships for smooth operations.
    • To ensure a continuous environment of learning is developed within the organization through various classroom and off-classroom initiatives.
    • To maintain and report training related activities to clients and to the organization through a structured MIS system.
    Required Skills:
    • Good Communication skills in English and Malayalam
    • Good Planning, Coordination & Interpersonal Skills
    • Good Team Management Skills
    • Proficiency in MS Word, PowerPoint and Excel
    • Educational Qualification - Graduates in any stream
    • Experience - Candidates with more than 2 years of training experience preferably in IT / ITES / BPO / Contact Center Industry
    Interested candidates can send mail or come personally to the following address
    Eben Telecom Pvt Ltd Indian Express Building Opp Gokulam park Inn Kaloor, Ernakulam, Kerala email : hrd@ebentelecom.com

    Email:  hrd@ebentelecom.com
    Customer Relation Officer (VOICE PROCESS)
    We are looking for CRO's (Tele calling) with Very good English and Malayalam for an Overseas Education Consultancy process.

    Walk in Monday to Saturday (10am to 4pm)
    Eben Telecom Pvt Ltd
    Indian Express Building
    Opp Gokulam park Inn
    Kaloor , Ernakulam.
    Email:  hrd@ebentelecom.com
    Digital/Operator Relations Engineer

     Knowledge in SMS routing and methodologies  Minimum 2 years experience in SMS industry  Fluency in English & Hindi is a must  Excel & PPT knowledge is mandatory  Good negotiation skills is mandatory  35+ years of age is ideal

    Email:  hrd@ebentelecom.com
    Digital/Operator Relations Engineer
     Knowledge in SMS routing and methodologies
     Minimum 2 years experience in SMS industry
     Fluency in English & Hindi is a must
     Excel & PPT knowledge is mandatory
     Good negotiation skills is mandatory
     35+ years of age is ideal

    Email:  hrd@ebentelecom.com
    Customer Relation Officer (VOICE PROCESS)
    We are looking for good candidates those who can work with us as “Customer Relation Officer (for Banking customer care process)” who can handle the complaints and concerns and resolve the issues.

    Following are the basic requirements:
     Good communication skill
     Fluency in English with Kannada/Telugu/Hindi
     Degree in any stream


    Walk in Monday to Saturday (10 am to 4PM)
    Address:
    Eben Telecom Pvt Ltd
    Indian Express Building
    2nd Floor, opp. Metro Pillar # 602
    Opp Gokulam park Inn
    Kaloor, Ernakulam,
    Kerala.
    Email:  hrd@ebentelecom.com
    Soft Skills & Process Trainer
    Job Description:
    • To plan, schedule, organize and deliver training sessions in process knowledge & soft skills in line with business requirements.
    • To develop training content and training delivery methodologies in consultation with clients.
    • To develop a competent training team in knowledge and training skills to meet multiple training requirements within the organization.
    • To develop and maintain cordial internal and external client relationships for smooth operations.
    • To ensure a continuous environment of learning is developed within the organization through various classroom and off-classroom initiatives.
    • To maintain and report training related activities to clients and to the organization through a structured MIS system.
    Required Skills:
    • Good Communication skills in English and Malayalam
    • Good Planning, Coordination & Interpersonal Skills
    • Good Team Management Skills
    • Proficiency in MS Word, PowerPoint and Excel
    • Educational Qualification - Graduates in any stream
    • Experience - Candidates with more than 2 years of training experience preferably in IT / ITES / BPO / Contact Center Industry
    Interested candidates can send mail or come personally to the following address
    Eben Telecom Pvt Ltd Indian Express Building Opp Gokulam park Inn Kaloor, Ernakulam, Kerala email : hrd@ebentelecom.com

    Email:  hrd@ebentelecom.com
     
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