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Company Jobs >> Eyne Tech Services Pvt.Ltd.
Eyne Tech Services Pvt.Ltd.
Level 15, Tower – 1 Trans Asia Cyber Park Infopark Phase 2, Kochi Brahmapuram P.O., Pin: 682303
eynetech.com
 
  • Career Opportunities:
  • Windows Technical Support(Voice)- 6 openings
    URGENT HIRING!!

    Position: Windows Technical support Executive (Voice)
    Qualification: Any Graduate with IT background
    Experience: 1 - 3 years
    Location: 9C, Transasia Cyber Tower, Infopark Phase2 , Cochin.
    Joining: Immediate or Max.one month

    ABOUT US:
    Eynetech laid its foundation in 2015 after which we haven’t got a chance to pause and look back. We are a white label tech support company who help our customers in managing their NOC & IT. We started with a handful of customers who multiplied year by year and now we have customers from US, UK, Ireland, Australia, New Zealand and many more countries which are business hubs. We are accolade of providing world class services to our customers from our operations center located at Infopark, Kochi-India.
    It’s good to work in a team but it’s great to work with professionals. Come become a part of our professional team and expand your knowledgebase. We promise you of a comfortable work life supported with competitive rewards. Our search is on for Windows Technical support (Voice).

    RESPONSIBILITIES:
    • Inbound Helpdesk calls/chat support in Windows servers and desktop issues for
    customer in the US, UK and Australia.
    • Monitor and manage Windows servers.
    • Remote support on M.S office, Quickbooks & Sage.
    • Coordinate with ISPs and Vendors.
    Remote Support over phone, chat and mail.

    QUALIFICATION:
    • BCA/MCA/B.tech with one year experience in Call Centre Voice support.
    • Experience in International voice support is preferred
    • Excellent communication in English (neutral accent)- MANDATORY
    • Experience in technical support is a plus.

    BENEFITS:
    • Shift : Should be open to work in night shifts(rotational).
    • Days : 5 days in a week
    • Initial training to selected candidates.
    • Other benefits as per company norms.

    Email:  hr@eynetech.com
    Windows Technical support Executive (Voice)
    URGENT HIRING!!

    Position: Windows Technical support Executive (Voice)
    Qualification: Any Graduate with IT background
    Experience: 1 - 3 years
    Location: 9C, Transasia Cyber Tower, Infopark Phase2 , Cochin.
    Joining: Immediate or Max.one month

    ABOUT US:
    Eynetech laid its foundation in 2015 after which we haven’t got a chance to pause and look back. We are a white label tech support company who help our customers in managing their NOC & IT. We started with a handful of customers who multiplied year by year and now we have customers from US, UK, Ireland, Australia, New Zealand and many more countries which are business hubs. We are accolade of providing world class services to our customers from our operations center located at Infopark, Kochi-India.
    It’s good to work in a team but it’s great to work with professionals. Come become a part of our professional team and expand your knowledgebase. We promise you of a comfortable work life supported with competitive rewards. Our search is on for Windows Technical support (Voice).

    RESPONSIBILITIES:
    • Inbound Helpdesk calls/chat support in Windows servers and desktop issues for
    customer in the US, UK and Australia.
    • Monitor and manage Windows servers.
    • Remote support on M.S office, Quickbooks & Sage.
    • Coordinate with ISPs and Vendors.
    Remote Support over phone, chat and mail.

    QUALIFICATION:
    • BCA/MCA/B.tech with one year experience in Call Centre Voice support.
    • Experience in International voice support is preferred
    • Excellent communication in English (neutral accent)- MANDATORY
    • Experience in technical support is a plus.

    BENEFITS:
    • Shift : Should be open to work in rotational night shifts.
    • Days : 5 days in a week
    • Initial training to selected candidates.
    • Other benefits as per company norms.


    Email:  hr@eynetech.com
    Business Development Executive
    Eynetech is a White Label tech support company delivering outsourced NOC, IT services, Cloud solutions and IT staffing services to small and mid-sized IT businesses around the world. Managed Service Providers(MSP’s), IT Service Companies, Cloud Service Providers and SAAS vendors are our customers. Our customers are mainly from US, UK, Ireland, Australia and New Zealand. We are accolade of providing world class services to our clients from our Operations center located at Infopark Phase -2, Kochi-India.

    For the current role, we prefer female candidates.

    Job Responsibilities:
    • Managing both our existing sales pipeline and developing new business
    opportunities
    • New customer acquisition activities like cold-calling, lead generation, meeting
    prospects, submitting proposal
    • Following the sales process from start to close
    • Identifying sales opportunities through extensive market research
    • Achieving sales targets through acquisition of new clients
    • Assessing client requirements & Creating database of new clients
    • Building and maintaining strong relationships with all potential and existing clients
    • Arrange business meetings with prospective clients
    • Build long-term relationships with new and existing customers

    Requirements
    • Proven working experience as a business development, sales executive or a
    relevant role
    • Experience in IT customer support is a plus.
    • Proficiency in MS Office.
    • Excellent verbal and written communication skills
    • Market knowledge
    • Technical skills required to understand and propose products or solutions by
    focusing on client requirements
    • Communication and negotiation skills.
    • Ability to build rapport.
    • Time management and planning skills

    Qualification: B.tech/BCA/MCA/MBA(Marketing)
    Experience: 1 to 3 years
    Location: Transasia Cyber Park, Floor-9C, Infopark Phase-2, Cochin
    Website: https://eynetech.com
    Email:  hr@eynetech.com
     
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