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Company Jobs >> Art Technology and Software.
Art Technology and Software.
Ground Floor, Thapasya building, Infopark, Kakkanad, Kochi –682 030.
www.artechsoft.com
 
  • Career Opportunities:
  • Production Support Lead ART/PSL/009
    Production Support Lead profile being recruited is making sure that the existing software architecture within the business is working well and being used efficiently. You will be involved with a blend of programming and administration tasks; working with various stakeholders to resolve technical problems through analysis, diagnosis and solution definition. The role will require a balance of technical skills, business knowledge, troubleshooting expertise, and excellent soft skills.

    Job Description:
    Enterprise Role Overview:
    • Production Support Lead is responsible for running the day to day operations of the technology platform.
    • Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.
    • The Production Services Lead identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams.
    • Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services.
    • Creates and enhances administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures.
    • Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision.
    • Provides coaching and mentoring for team and directly manage them. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of a technology environment which meets current and anticipated business requirements and objectives.
    • Participates with management in the development of technology products, service standards and development efforts that impact the client/business area.
    • Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests. Provides the client areas with technology products and service alternatives that improve the production services environment.


    Qualifications and Experience

    **Work hours may include Weekend and holidays, and occasional off-hour or extended hour support require*


    Essential
    • 8+ years of experience as an Application/Production Support Analyst or similar role.
    • Experience in a Windows based 24/7 environment including 1st/2nd line support
    • SQL
    • .NET/C#
    • Firewalls
    • Internet security
    • SOAP
    • HTML
    • IIS Server knowledge
    • Experience in the financial sector, ideally involving payment processing
    • Experience of working in a high pressure environment where system functionality has a direct effect on the bottom line.
    • Understanding of transaction processing systems, preferably with some exposure to electronic point of sale and ATMs
    • ITIL Certified
    • Jira Agile (Preferred)
    Good to have
    • AppDynamics (Good to have)
    • Jira Service Desk
    • People management
    • Writing Incident reports
    • .net Development experience
    • Dev-Ops
    Additional Information
    • Flexibility with working outside of core business hours at short notice
    • Working in international business and support hours may incorporate extended business hours in order to accommodate local working times
    • Well-rounded understanding of infrastructure disciplines (network, server, storage, messaging)
    • Follow the SUN support model.

    Email:  art-hr@artechsoft.com
    Test Analyst (Automation) – ART/QA/003
    A Test Analyst can be a technical or a business super-user / subject matter expert background. They need to have a strong attention to detail and tenacity to keep trying a system to see if they can break it. Often testing can be repetitive, the enjoyment comes from working with different systems and within different environments. Test Analysts often work with other Test Analysts, often under the guidance of a Senior or Lead Test Analyst, and a Test Manager. They may liaise with Business Analysts to ensure the system is responding according to business user’s needs, as well as the Developers who may be needed to fix any identified defects or bugs (problems).

    Desired Candidate Profile:-
    • 3+ years of experience as a Test Automation Analyst/Engineer or similar role.

    Required Skills:-
    • Experience in a Windows based application development environment.
    • Strong C# coding skill is Mandatory
    • Experience in developing custom tools in .NET
    • Experience in writing and using transact-SQL queries
    • Must have experience in developing or modifying automation framework
    • Understanding of object-oriented programming
    • Experience in Jenkins for Continues Integration & Deployment
    • Experience in any of the version control system like Bitbucket, TFS etc..
    • Experience in using JMeter solution for performance testing added advantage
    • Experience in an low latency, high volume application test, with hands on experience in any UI automation tools like Ranorex , Coded UI or Selenium with C#
    • If the candidate has worked on the Nunit framework is an added advantage


    Roles & Responsibility:-

    • A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing 24/7 operational support environment.
    • Bachelor’s degree in Information Systems, Computer Science or equivalent technical discipline.
    • Ability to deal with both technical and non-technical staff and all levels of management.
    • Excellent organizational, interpersonal skills.
    • A great communicator.
    The project operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.
    Email:  art-hr@artechsoft.com
    Software Engineer (.net + Microservices ) – ART/Dev/001
    Need a Net Developer to help push the code base further forward with both new projects and tweaking existing code to perform better.
    The Project is running scrum development teams across the globe. This role will fit into that structure working closely with developers and business teams in various countries. Our teams communicate regularly
    We’re trying to build out our new code in .Net core running in Docker containers. New code and test environments are supported with infrastructure as code on Amazon Web Services. Our existing code base is written predominantly in Microsoft T-SQL with supporting VB.net and C#.

    Qualifications and Experience
    Essential

    • 2- 5+ years of experience as an Developer or Senior Developer
    • Solid experience developing database driven applications in .Net Core, Micro services architecture
    • Solid experience of SQL Server (2008 or later) or other RDBMS, Stored Procedures
    • Good Experience in Docker, RabbitMQ and AWS
    • Hands on experience in unit testing tools and mocking framework etc. Continuous integration skills are an added advantage
    • Good Experience of .Net, WCF, Web Services, VB.Net, C#, windows service, Entity Framework
    • Excellent exposure in Object Oriented Design skills & design patterns
    • Demonstrated problem solving, analytic and troubleshooting skills.
    • Good understanding of Design patterns and their implementation.
    • Knowledge of Appdynamics will have a preference.
    • Added advantage on the knowledge of
    1. Bit Bucket
    2. TFS
    3. Scrum
    4. XML
    5. Web Service


    Responsibilities include:
    • Analyzing user requirements
    • Writing and testing code, refining and rewriting it as necessary
    • Researching, designing and writing new software programs
    • Evaluating the software and systems that make computers and hardware work
    • Developing existing programs by analyzing and identifying areas for modification
    • Integrating existing software products and getting incompatible platforms to work together
    • Creating technical specifications
    • Writing systems to control the scheduling of jobs or to control the access allowed to users or remote systems
    • Maintaining systems by monitoring and correcting software defects
    • Working closely with other staff, such as project managers, QA, other developers, systems analysts, Production support, and Operations team.
    • Consulting clients and colleagues concerning the maintenance and performance of software systems with a view to writing or modifying current systems
    • Investigating new technologies
    • Continually updating technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications.


    Other skills:
    • Self-Starter and Self-Motivated Individual
    • Open mind and willingness to learn from peers, and help them grow as developers
    • Experience in Agile/Scrum in practice
    • Good Written and Verbal Communication Skills Ability to drive the discussion with the various stakeholders across Geographical teams
    • Ability to make the Right and Quality based Technical Decisions in the interest of the Organization
    • Ability to work under pressure and meet deadlines
    • Ability to think ahead and anticipate problems, issues and solutions and Stay up to date with industry trends and ability to identify new and emerging technologies that the project can benefit
    • Should coordinate well between L2 and L3 support roles

    The project operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.



    Email:  art-hr@artechsoft.com
    Python Developer Openings - ART/PYT/006- Attractive salary Package
    Immediate Openings for

    - Python Developer

    This is a great opportunity for a senior Python Developer to join a fin tech company.. You will be joining a growing team who are working with the latest tech including front and back end developers, the Python Developer you will ideally have experience with Python, AWS, Flask, Jenkins and any Devops Tooling would be great! You will be working on a number of different products making strong changes and eventually leading a team of developers in the near-future.

    Requirements ad the lead software engineer:

    You have a strong commercial experience as a Python developer
    You have experience in devops.
    Strong Flask experience
    The ability to work in an AWS environment with good CI skills (Jenkins)
    Technical Environment:
    Backend Technologies: Python, Flask, SQL, NoSQL, Security
    Devops Technologies: AWS, Git/Github, Jenkins, Terraform, Kibana

    Please mention the "Job code" as the "Subject Line"


    Email:  art-hr@artechsoft.com;rajalekshmi.r@artechsoft.com
    Production Support Analyst – ART/PS/004
    Production Support Analyst profile being recruited is making sure that the existing software architecture within the business is working well and being used efficiently. You will be involved with a blend of programming and administration tasks; working with various stakeholders to resolve technical problems through analysis, diagnosis and solution definition. The role will require a balance of technical skills, business knowledge, troubleshooting expertise, and excellent soft skills.


    Responsibilities include (but are not limited to):

    • Provide technical and application support to the 24x7 operation (on a rota basis) of the production environment ensuring that Service Delivery meets the required standard.
    • Deliver professional 2nd-3rd line application support for middleware and integration systems, performing in-depth root cause analysis or request fulfilment
    • Drive excellence in application monitoring, log mining and performance tuning.
    • Identify opportunities for more effective use of resource across the operations, 2nd Line and 3rd line support teams through co-operation, knowledge sharing, optimum allocation of tasks
    • Produce high quality support documentation and diagrams on collaborative platforms e.g. Wiki
    • Investigate and prioritise requests for support raised by business users.
    • Investigate root cause and impact of incidents and escalate to 3rd line support and management where appropriate.
    • Ensure all investigations and work undertaken is logged in a timely and comprehensive manner.
    • Monitor progress of requests for support and ensure users and other interested parties are kept informed.
    • Document and implement work rounds and revised procedures for both Application Support and Operations teams.
    • Complete regular tasks to ensure system availability and follow up exceptions accordingly.
    • Ensure correct procedures are followed and SLAs achieved when progressing tasks and that procedures and checklists are kept up to date.
    • Focus on completing work within agreed timescales and reducing any downtime and operational impact
    • Adhere to appropriate departmental and company procedures and policies: change control, security, auditing, release promotion, configuration management, incident management
    • Change Implementation
    o Participate in the planning and implementation of software and configuration changes to the live environment in accordance with release instructions, agreed service impacts and timescales.
    o Work alongside project teams (analysts, developers, testers and implementation managers) during software release.
    o Work with the operations team to ensure changes are implemented and handed over appropriately and ensure updates are made to operational procedures.


    Qualifications and Experience

    Essential
    • 5+ years of experience as an Application/Production Support Analyst or similar role.
    • Experience in a Windows based 24/7 environment including 1st/2nd line support
    • Experience in writing and using transact-SQL queries
    • Experience in an low latency, high volume application support role, administering, configuring & maintaining some of the following multi-tier environment:
    o OpsView (Nagios)
    o MS SQL/Windows
    o XML
    o Splunk
    o Scripting/coding experience in Python or Powershell.XC

    • A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing 24/7 operational support environment
    • Bachelor’s degree in Information Systems, Computer Science or equivalent technical discipline.
    • Ability to deal with both technical and non-technical staff and all levels of management
    • Excellent organisational, interpersonal skills
    • A great communicator
    Desirable
    • Proven experience with several of the following
    o Oracle
    o .NET
    o Firewalls
    o Internet security
    o SOAP
    o HTML
    o Java Frameworks
    o IIS Server knowledge
    • Experience in the financial sector, ideally involving payment processing
    • Experience of working in a high pressure environment where system functionality has a direct effect on the bottom line.
    • Understanding of transaction processing systems, preferably with some exposure to electronic point of sale and ATMs
    • Knowledge of ITIL (the IT Infrastructure Library) for service management


    Additional Information
    • This role provides 24/7 out of hours support on a rota basis.
    • Flexibility with working outside of core business hours at short notice
    • Working in international business and support hours may incorporate extended business hours in order to accommodate local working times


    The project operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

    Email:  art-hr@artechsoft.com
    Accounts Executive
    Experience 1-2 years Educational qualification: B.Com/M.com

    Skills/Qualifications: Accounting,Tally,Proficient in Tax/GST matters

    Email:  art-hr@artechsoft.com
     
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